Front of House & Box Office Manager
Salary: £30,000 per annum
Hours: Full time
Contract: Permanent
Required: August 2025
We are seeking a customer-focused individual with experience in a public-facing role to play a vital part in managing our award-winning public arts centre.
Located within the grounds of St Edward’s School, The North Wall Arts Centre features a theatre, gallery, and studios for Drama and Dance, offering a vibrant cultural hub that brings together artists and audiences from Oxford and beyond.
As Front of House & Box Office Manager, you will be responsible for the smooth operation of front of house and box office operations, including administrative and marketing tasks. You will provide cover for Duty Manager shifts during performances and events, with specific responsibility for managing box office and bar operations, supervising staff and volunteers, scheduling rotas, and handling and logging box office and bar takings. Additionally, you will steward gallery exhibitions and ensure the building remains tidy and secure at all times.
You will need previous experience of working in a busy, customer-facing environment, along with experience of supervising staff or volunteers. Strong leadership, communication and organisational skills are essential, alongside previous experience of cash handling and reconciliation. With a strong commitment to delivering excellent customer care, you will strive to give all users of The North Wall the very best experience possible.
This is a full-time position, working 40-hours per week. The role requires regular evening and weekend working, and a flexible approach is essential as hours will vary on a week-to-week basis. Occasionally, additional hours may be necessary, and time off in lieu will be provided.
The successful candidate will start in August 2025 subject to the satisfactory completion of the necessary recruitment checks.
Download the Front of House and Box Office Manager Job Description
How to Apply
For further details and to apply please visit the St Edward’s School Recruitment Page and download the application form from the Useful Links section.
The deadline for applications is Monday 30th June 2025 at 9am.
First round interviews will take place on Monday 7th July 2025.
Second round interviews will take place on Thursday 10th July 2025.
St Edward’s is committed to safeguarding and promoting the welfare of children and young people and we aim to create and maintain a safe environment for our pupils, where they feel respected and supported. We expect all staff to share this commitment and to become familiar with our policies and procedures for child protection and security. All staff are required to apply for an Enhanced Disclosure from the Disclosure and Barring Service.
Freelance Theatre Facilitators
We are looking to expand our pool of freelance theatre practitioners, facilitators and specialists to support the delivery of our Participation work.
We run workshops, masterclasses and weekly drama sessions for young people aged 8 – 17. To find out about current regular projects and groups please visit the Participate pages on our website.
If you’re interested in working with The North Wall, please send your CV and a short covering letter to Participation Manager, Laura Howells-Green on howellsgreenl@thenorthwall.com / 01865 319326
All applicants must be 18 years old or over and agree to completing a DBS check as part of the recruitment process.
The North Wall celebrates diversity and fosters inclusion, and is committed to equality of opportunity for everyone in our community, regardless of class, age, disability, gender, race, ethnicity, religion and sexual orientation. We actively encourage applications from individuals who are under-represented in the cultural sector.
opportunities
- If you’re an early-career artist, we offer professional development opportunities through our ArtsLab programme
- Want to volunteer with us? Our front of house team is always looking for volunteer stewards and bar staff.
- We offer work experience for secondary school pupils, both through Oxfordshire County Council’s Local Enterprise Partnership, and for students organising their own work placement. Contact Laura Howells-Green on howellsgreenl@thenorthwall.com to apply, stating your preferred dates.
